Upon completion of the program, you will be able to:
- Identify your team's stage of development
- Respond appropriately to your team's changing developmental needs
- Recognize group dynamics to create and maintain a healthy problem-solving atmosphere
- Effectively handle "difficult" people
- Uncover new ideas to help your team generate ideas, select and prioritize options, create a shared definition of the problem, identify meaningful data, assess the root causes of the problems, and generate relevant solutions